At Firstbase Accounting, we're here to offer you excellent support to make sure using our product is smooth and easy. Whether you're thinking about joining as a subscriber or you're already with us, we've got your back.
For Those Exploring Our Services:
If you have questions about our product and you're not yet an accounting subscriber, we're here to assist you in getting started. Simply send us an email at getstarted@firstbase.io, and our team will be happy to provide you with the information you need to take the first steps towards unlocking the benefits of Firstbase Accounting.
For Existing Subscribers:
If you're already using Firstbase Accounting and need help, we've got various ways to assist you.
Our support team and your dedicated bookkeeper are just a message away. You can chat with us or send an email, and we'll quickly help with your questions and concerns.
How to Reach Us:
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Chat: You can start a chat with us anytime by clicking on the lower right corner of the app. Whether it's a quick question or a detailed inquiry, we're here to help.
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Email Support: For inquiries that require more detailed explanations or if you prefer email communication, feel free to contact us at accounting@firstbase.io
We're here to ensure you have a smooth and productive experience with our product, and our dedicated support team is ready to assist you every step of the way.
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