My bank account application has been rejected? What should I do?

Firstbase has several banking partners, but since they have their own internal security procedures, sometimes rejections can occur.

In case that happens, you can try the following:

- For Mercury rejections, please fill out this form. By having it properly answered, the Mercury team will be able to have your application reconsidered and see if there is any other chance of having your account opened with them.

Please note that Mercury is a financial technology company, not a bank. Banking Services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.

- For other banking partners, please refer to our other options, which can be found below:

• • Wise for Business
  • Relay Financial
  • Payoneer

In case you are facing a more specific situation, please e-mail our team at support@firstbase.io and we will gladly help you find another solution.

Bear in mind that, for a successful application, the following should be considered:

• Follow Firstbase's guidance on building a digital presence;
• Demonstrate that you intend to generate US income through legitimate means;
• Do NOT engage in restricted activities;
• Do NOT apply to a bank that has restrictions against your country.